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Engaging the 21st Century Learner (Session 1) – Shift Happens

(1.5 PD hours)

The changing face of education. In this presentation we explore the five shifts that have fundamentally changed the process and notion of learning in recent decades.

Engaging the 21st Century Learner (Session 2) – The Shape of Things to Come

(1.5 PD hours)

This second session highlights three key trends that will influence education in the near future. These include changes in the nature of students, the climate of the classroom and the expectations of parents.

Engaging the 21st Century Learner (Session 3) – 21st Century Teaching and Learning

(1.5 PD hours)

In this session, we dispel three common student engagement myths and outline six keys to engaging the learners of tomorrow.

Engaging the 21st Century Learner (Session 4) – Navigating the Generational Maze

(1.5 PD hours)

This final session explores the critical importance of understanding generational diversity in an educational context.

Teaching for Tomorrow (Session 1) – The World of Tomorrow

(1.5 PD hours)

An exploration with Michael McQueen of the five macro trends that will dominate the coming decades.

Teaching for Tomorrow (Session 2) – Mind the Gap

(1.5 PD hours)

An in-depth discussion of the four 'capability gaps' in today's students that may leave them ill-equipped for what lies ahead.

Teaching for Tomorrow (Session 3) – The 4 Key Paradigm Shifts

(1.5 PD hours)

In this session we explore with Michael McQueen the key paradigm shifts educators will need to make to remain relevant in turbulent times.

Teaching for Tomorrow (Session 4) – Making Change Stick

(1.5 PD hours)

In this final presentation Michael McQueen provides a range of proven strategies for making innovation and agility part of the DNA in education.

Customer Service in Local Government

As you commence this training, you are taking the first step in gaining the skills and knowledge to provide outstanding service to our community. Whether you interact directly with residents, businesses, and visitors, or support colleagues behind the scenes, every interaction contributes to the public’s experience of council.